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Privacy policy

This Privacy Policy provides information about what personal data we process in connection with our activities and activities, including our swissrtec.ch website. In particular, we inform about what, how and where we process which personal data. We also inform about the rights of persons whose data we process.

For individual or additional activities and activities, further data protection declarations and other legal documents such as general terms and conditions (GTC), terms of use or conditions of participation may apply.

1. Contact addresses

Responsibility for the processing of personal data:

swissRTec AG
Reutistrasse 17a
CH-8280 Kreuzlingen
+41 71 686 80 40

We point out if there are other responsible parties for the processing of personal data in individual cases.

2.1 Terms

Personal data is any information relating to an identified or identifiable natural person. A data subject is a person about whom we process personal data.

Processing includes any handling of personal data, regardless of the means and procedures used, such as querying, matching, adapting, archiving, storing, reading out, disclosing, procuring, recording, collecting, deleting, disclosing, arranging, organizing, storing, modifying, disseminating, linking, destroying and using personal data.

We process personal data in accordance with Swiss data protection law such as, in particular, the Federal Data Protection Act (Data Protection Act, DPA) and the Data Protection Ordinance (Data Protection Ordinance, DPA).

3. Type, scope and purpose

We process those personal data that are necessary to be able to carry out our activities and operations in a durable, user-friendly, secure and reliable manner. Such personal data may fall in particular into the categories of inventory and contact data, browser and device data, content data, meta or marginal data and usage data, location data, sales data and contract and payment data.

We process personal data for the period that is required for the respective purpose(s) or by law. Personal data whose processing is no longer necessary will be anonymized or deleted.

We may have personal data processed by third parties. We may process personal data together with third parties or transfer it to third parties. Such third parties are in particular specialized providers whose services we use. We also ensure data protection for such third parties.

We process personal data only with the consent of the data subject, unless the processing is permitted for other legal reasons. Processing without consent may, for example, be permissible for the performance of a contract with the data subject and for corresponding pre-contractual measures, in order to protect our legitimate interests, because the processing is evident from the circumstances or after prior information.

In this context, we process in particular information that a data subject provides to us voluntarily when contacting us – for example, by mail, e-mail, instant messaging, contact form, social media or telephone – or when registering for a user account. We can store such information, for example, in an address book or with comparable tools. If we receive data übermittiert about other persons übermittelnden persons are obliged to ensure the data protection against üthese persons as well as the accuracy of these personal data.

We also process personal data that we receive from third parties, obtain from publicly available sources or collect in the course of our activities and operations, if and to the extent that such processing is permitted for legal reasons.

4. Personal Data Abroad

We process personal data basically in Switzerland. However, we may also disclose or export personal data to other countries, in particular in order to process it or have it processed there.

We may transfer personal data to all states and territories on Earth and elsewhere in the universe, provided that the law there ensures adequate data protection in accordance with the decision of the Swiss Federal Council.

We may disclose personal data to countries whose laws do not ensure adequate data protection, provided that adequate data protection is ensured for other reasons. Appropriate data protection may be ensured, for example, by appropriate contractual agreements, on the basis of standard data protection clauses or with other appropriate guarantees. Exceptionally, we may export personal data to countries without adequate or appropriate data protection if the special legal data protection requirements are met, for example the express consent of the data subjects or a direct connection with the conclusion or performance of a contract. We will be happy to provide data subjects with information on any guarantees or provide a copy of any guarantees upon request.

5. Rights of data subjects.

5.1 Data protection rights

We grant data subjects all rights under applicable data protection law. In particular, data subjects have the following rights:

  • Information: Data subjects may request information as to whether we process personal data about them, and if so, what personal data is involved. Data subjects also receive the information necessary to assert their data protection claims and to ensure transparency. This includes the processed personal data as such, but also, among other things, information on the purpose of processing, the duration of storage, any disclosure or export of data to other countries and the origin of the personal data.
  • Correction and restriction: Data subjects can correct incorrect personal data, complete incomplete data and have the processing of their data restricted.
  • Deletion and objection: Data subjects can have personal data deleted («right to be forgotten») and object to the processing of their data with effect for the future.
  • Data surrender and transfer: Data subjects may request the surrender of personal data or the «transfer of their data to another controller.

We may suspend, restrict or refuse the exercise of the rights of data subjects to the extent permitted by law. We may inform data subjects of any requirements that must be met in order to exercise their data protection rights. For example, we may refuse to provide information in whole or in part on the grounds of business secrets or the protection of other persons. We may also, for example, refuse to delete personal data in whole or in part, citing legal obligations to preserve records.

We may exceptionally provide for costs for the exercise of rights. We inform data subjects in advance über allfällige costs.

We are obliged to take reasonable measures to identify data subjects who request information or assert other rights. Data subjects are required to cooperate.

5.2 Right to Complain

Data subjects have the right to enforce their data protection claims by legal means or to lodge a complaint with a competent data protection supervisory authority

The data protection supervisory authority for private data controllers and federal bodies in Switzerland is the Swiss Data Protection and Information Commissioner (EDÖB).

6. Data security

We take appropriate technical and organizational measures to ensure data security appropriate to the risk involved. However, we cannot guarantee absolute data security.

The access to our website is made by means of transport encryption (SSL / TLS, in particular with the Hypertext Transfer Protocol Secure, abbreviated HTTPS). Most browsers mark transport encryption with a padlock in the address bar.

Our digital communications are subject to mass surveillance without cause or suspicion and other monitoring by security authorities in Switzerland, the rest of Europe, the United States of America (USA) and other countries. We cannot directly influence the corresponding processing of personal data by secret services, police agencies and other security authorities.

7. Use of the website.

7.1 Cookies

We may use cookies. Cookies – own cookies (first-party cookies) as well as cookies from third parties whose services we use (third-party cookies) – are data that are stored in the browser. Such stored data need not be limited to traditional cookies in text form.

Cookies can be stored in the browser temporarily as «Session Cookies» or for a certain period of time as so-called permanent cookies. Session cookies are automatically deleted when the browser is closed. Permanent cookies have a specific storage period. Cookies make it possible in particular to recognize a browser the next time it visits our website and thus, for example, to measure the reach of our website. Permanent cookies can also be used, for example, for online marketing.

Cookies can be completely or partially deactivated or deleted at any time in the browser settings. Without cookies, our website may no longer be fully available. We ask – at least if and to the extent necessary – actively for the express consent to the use of cookies.

For cookies used for performance and reach measurement or for advertising, a general objection («opt-out») via the AdChoices (Digital Advertising Alliance of Canada), the Network Advertising Initiative (NAI), YourAdChoices (Digital Advertising Alliance) or Your Online Choices (European Interactive Digital Advertising Alliance, EDAA) possible.

7.2 Server logfiles

We may collect the following information for each access to our website, provided that this information is transmitted by your browser to our server infrastructure or can be determined by our web server: Date and time including time zone, Internet Protocol (IP) address, access status (HTTP status code), operating system including user interface and version, browser including language and version, individual sub-page of our website accessed including the amount of data transferred, website last accessed in the same browser window (referrer).

We store such information on our server infrastructure.

We store such information, which may also represent personal data, in server log files. The information is necessary to provide our website permanently, user-friendly and reliable, as well as to ensure data security and thus in particular the protection of personal data – also by third parties or with the help of third parties.

7.3 Tracking pixel

We may use a tracking pixels on our website. Tracking pixel are also referred to as web beacons. Tracking pixels – also from third parties whose services we use – are small, usually not visible images that are automatically retrieved when you visit our website. A  tracking pixel can collect the same information as a server log file.

8. Social Media

We are present on social media platforms and other online platforms in order to be able to communicate with interested persons as well as to inform about our activities and operations. In connection with such platforms, personal data may also be processed outside of Switzerland.

The General Terms and Conditions (GTC) and Terms of Use as well as data protection declarations and other provisions of the individual operators of such platforms also apply in each case. These provisions inform in particular about the rights of data subjects directly against the respective platform, which includes, for example, the right to information.

9. Third-party services

We use services of specialized third parties in order to be able to perform our activities and operations in a durable, user-friendly, secure and reliable manner. With such services, we can, among other things, embed functions and content into our website. In the case of such an embedding, the services used record the Internet Protocol (IP) addresses of the users at least temporarily for technically compelling reasons.

For necessary security-related, statistical and technical purposes, third parties whose services we use may process data in connection with our activities and operations in aggregated, anonymized or pseudonymized form. This is, for example, performance or usage data in order to be able to offer the respective service.

We use in particular:

9.1 Digital infrastructure

We use services of specialized third parties in order to be able to make use of required digital infrastructure in connection with our activities and operations. This includes, for example, hosting and storage services from selected providers.

We use in particular:

9.2 Digital audio and video content

We use services from specialized third parties to enable the direct playback of digital audio and video content, such as music or podcasts.

We specifically use:

9.3 Advertising

We use the ability to display targeted advertisements for our activities and operations on third parties such as social media platforms and search engines.

We want to use such advertising in particular to reach people who are already interested in our activities and operations or who might be interested in them (Remarketing and Targeting). For this purpose, we may disclose relevant personal data to third parties that enable such advertising. We can also determine whether our advertising is successful, that is, in particular, whether it leads to visits to our website (Conversion Tracking).

Third parties with whom we advertise and where you are registered as a user, can assign the use of our online offer to your profile there.

We use in particular:

10. Success-and-reach-measurement

We use services and programs to determine how our online offering is used. In this context, we can, for example, measure the success and reach of our activities and operations as well as the effect of third-party links to our website. However, we can also, for example, test and compare how different versions of our online offering or parts of our online offering are used («A/B test»method). Based on the results of the performance and reach measurement, we can in particular correct errors, strengthen popular content or make improvements to our online offering.

When using services and programs for performance and reach measurement, the Internet Protocol (IP) addresses of individual users must be stored. IP addresses are basically shortened («IP masking») in order to follow the principle of data economy through the corresponding pseudonymization and thus to improve the data protection of users.

When using services and programs for performance and reach measurement, cookies may be used and user profiles may be created. User profiles include, for example, the pages visited or content viewed on our website, information about the size of screen or browser window and the – at least approximate – location. Basically user profiles are created exclusively pseudonymized. We do not use user profiles for the identification of individual users. Individual services of third parties, with which users are registered, can assign the use of our online offer at most to the user account or user profile at the respective service.

We use in particular:

11. Final provisions

We may amend and supplement this privacy statement at any time. We will inform you about such adjustments and additions in an appropriate manner, in particular by publishing the current data protection statement on our website.

This privacy policy is machine translated from the german version